FAQs

Question

Currency

Answer

There is an exchange bureau at Sandals Montego Bay. The Jamaican Dollar is the legal tender in Jamaica. Most merchants do accept U.S. Dollars, traveler's cheques and major credit cards, i.e. VISA®, MasterCard® and American Express®.

Question

Resort Dress Code

Answer

Resort casual by day, resort elegant by night. So while the sun is up, your shorts, tank tops, swim suits, short-sleeved shirts, sundresses and light slacks are the perfect attire. As the sun sets and you set out to enjoy the evening, proper attire is required (although elegant dress shorts are permitted in some restaurants). WHAT TO BRING Pack lightly; one large suitcase with a carry-on is ideal. Casual wear is perfect, except for formal nights, theme nights, and restaurants that require full-length pants and collared shirts; the dress code is listed under each restaurant description.

Question

Average Temperatures

Answer

Caribbean temperatures are warm year-round. Daytime average: 82°F, 28°C. Nighttime average: 72°F, 22°C.

Question

VISA & PASSPORT REQUIREMENTS

Answer

All travelers will require a valid passport. Please check for any other necessary visa or documentation requirements.

Question

TIPS AND GRATUITIES

Answer

Tips and gratuities are strictly prohibited for all staff except personal butlers. In the event you wish to tip your butler, it will be greatly appreciated but under no circumstance will a tip be required or solicited.

Question

MEDICAL STAFF

Answer

There is a Registered Nurse on the premises at Sandals Montego Bay with daily office hours. A qualified physician** is on call 24 hours a day for emergencies. If there is any prior medical history, medication that is needed or present illness Sandals should be aware of, please notify Sandals prior to your arrival. **For an additional charge.

Question

GIFT SHOPS

Answer

Sandals Montego Bay has a gift shop with souvenirs, perfume, tobacco and sundries. Duty-free shopping is available on all islands and at the airport.

Question

ELECTRIC CURRENT

Answer

110 volts, 60 cycles in Jamaica. But don't worry about bringing your hair dryers; they're already provided in every room.

Question

WI-FI COVERAGE AND INTERNET ACCESS

Answer

Most public areas of this resort and all of the rooms have Wi-Fi coverage for your convenience. Instant access to the Internet may be obtained by simply connecting to the network.

Question

SAFE DEPOSIT BOXES

Answer

Safe deposit boxes are included in every room. Guests with jewelry and/or cash are ADVISED to store all valuables in safe deposit boxes as Sandals cannot be held responsible.