FAQs

Question

What is the address and phone number to the resort?

Answer

Ocean Coral Spring Resort Trelawny Street Trelawny Parish Jamaica (876) 615-8100

Question

What is the phone number of the bride and groom in the event of an emergency?

Answer

Sophia - (832) 724-0587 Roderick - (832) 524-6977

Question

Where will the first aid kit be located?

Answer

In the bride & groom's room.

Question

Do I need a passport book to travel to Jamaica?

Answer

Yes! You must obtain a passport book for traveling to Jamaica by air. Passport cards will NOT be accepted.

Question

Do I need to bring my medical insurance card?

Answer

Absolutely! Accidents happen and you never now when you may need medical attention.

Question

Do I need to provide next of kin information?

Answer

Yes please! The bride is asking that you please provide a next of kin name and phone number in the event we need to reach someone on your behalf?

Question

Will there be a platform for all guests to communicate on while in Jamaica?

Answer

Yes! A Group Me chat will be created so that all guests can be in constant contact with each other. Drop your comments, questions or concerns in the chat. Please ensure the wedding coordinator has your cell number.

Question

What airport do I fly into in Jamaica?

Answer

MBJ Airports Limited Sangster International Airport Montego Bay, St. James JAMAICA Phone: (876) 952-3124 Fax: (876) 940-6591 Customs Howard Wint Jamaica Customs Director of Airport Operations Phone: (876) 952-5307 Website: www.jacustoms.gov.jm Information Desks Arrivals Public Area MBJ Phone: (876) 952-2712 Extension: 2829 Between the hours of 8:00 a.m. and 8:00 p.m. General Assistance Phone: (876) 552-5533 Between the hours of 8:00 a.m. and 6:00 p.m. Note: The Arrivals Information Desk is the main Information Desk for general airport information. Customer Service E-Mail: MBJ-CustomerService@mbjairport.com Phone: (876) 552-5533

Question

Do I have to pay for an airport transfer to the hotel?

Answer

If you booked through our travel agent and received our group rate, your tranfer fee is included in that booking rate. If you opted to use your own travel agent you will be responsible for your own tranfer fee which starts at $20 depending on group size.