Question

Is Playa Del Carmen safe?

Answer

Yes, it is generally safe to visit Playa del Carmen, though the U.S. State Department advises increased caution due to the possibility of crime, with a Level 2 advisory. While most violent crime does not target tourists, and resorts are generally secure, petty crime and scams can occur, so it is important to be aware of your surroundings, keep valuables hidden, and avoid excessive alcohol or drug use, especially outside of tourist areas.

Question

What airport should I fly into?

Answer

We recommend flying into Cancún International Airport (CUN), the closest and most convenient airport to Playa del Carmen. It offers the most nonstop flight options and is just about a 45-minute drive from Mahekal Beach Resort.

Question

How do I get from the airport to the resort?

Answer

We recommend booking your private transportation to and from the airport with Ken from Dream Vacations. Once you book your flights, please send Ken an email at k.hinkle@dreamvacations.com with your flight information. He will provide you quote on a private roundtrip transfer between airport and resort.

Question

Do I need a passport to travel?

Answer

Yes! A valid passport is required for all U.S. and international travelers entering Mexico. Please double-check your expiration date to ensure it is valid for at least 6 months after travel.

Question

Are there specific travel dates I should arrive and depart?

Answer

Our wedding festivities will take place on Friday, May 15th and our wedding block is from May 14–17, 2026 (3-night minimum). Want a longer trip? Our group rate extends May 12–20, 2026 (arrive early or stay late).

Question

Should I book my flights on my own, or through Ken at Dream Vacations?

Answer

We recommend booking your flights directly with your favorite airline. This ensures you’ll receive the best available pricing and loyalty perks, plus you’ll have full control of your reservation if you need to make any changes to your travel plans.

Question

What is included in the all-inclusive plan?

Answer

The Mahekal All-Inclusive Plan covers all meals, non-alcoholic beverages, and a selection of domestic alcoholic drinks (beer, wine, and house cocktails).

Question

Are kids welcome?

Answer

Yes! Kids are welcome. Families can enjoy the resort together, and for the ceremony and reception, on-site babysitting services will be available for those who wish to book care. This way, parents can relax and enjoy the party while knowing the little ones are in good hands.

Question

Does the resort offer babysitting services?

Answer

Yes, private babysitting is available for an extra fee.

Question

What is the dress code at the resort restaurants?

Answer

Dress code at the resort’s restaurants is Resort Casual. For Gentlemen: Collared shirts, sport shirts, khakis, slacks, jeans, or dress shorts. For Ladies: Dresses, skirts, capris, jeans, or dress shorts. No swimwear, flip flops, or tank tops are allowed in restaurants.

Question

Will WiFi be available at the resort?

Answer

Yes, WiFi is complimentary in guest rooms and throughout most resort areas.

Question

Do the hotel rooms have TVs and Air Conditioning?

Answer

For a carefree, unplugged getaway, the rooms do not include televisions. All rooms are equipped with individual mini-split A/C units plus ceiling fans to keep you cool and comfortable. For our TV lovers—don’t worry! Pack your iPad, laptop, or favorite device if you’d like to stream or get your fix in. 📺

Question

What should I wear to the wedding ceremony and reception?

Answer

Our wedding will take place outside, so we suggest light, breathable fabrics and comfortable shoes (wedges or sandals work best in the sand). We’re calling it Elevated Beach Attire — breezy, colorful, and ready to dance under the stars. Think flowing dresses, linen pants, fun prints, sandals or flip-flops that can handle the sand. Leave the everyday behind and bring your festive best — polished shirts, light fabrics, and outfits made for oceanside fun.

Question

Will events take place indoors or outdoors?

Answer

All of our events, including the ceremony, will be outdoors. Please plan for tropical weather (sunshine by day, breezy evenings).

Question

Is transportation provided for wedding events?

Answer

No additional transportation is needed — all events will take place at Mahekal Beach Resort.

Question

Are children invited to all wedding events?

Answer

We love your little ones, but for the wedding and reception we’d love for you to enjoy the night responsibility-free. If you’re able, consider a babysitter so you can sip, dance, and celebrate to the fullest!

Question

Is there a wedding hashtag we should use on social media?

Answer

Yes! Please use #KendallAndAndySaySi so we can see and share all your memories.

Question

Do I need travel insurance?

Answer

We highly recommend travel insurance for peace of mind. It can help cover unexpected situations such as trip delays, cancellations, or medical needs while abroad. Our travel advisor can provide details on coverage options.

Question

What’s the weather like in Playa del Carmen during the wedding?

Answer

Expect warm, tropical weather — daytime highs around 85°F and balmy evenings. Occasional showers are possible, so light layers and breathable fabrics are ideal.

Question

Are there excursions or activities nearby if I want to explore?

Answer

Yes! Playa del Carmen is perfectly located for day trips to cenotes, Mayan ruins, eco-parks like Xcaret, or ferry rides to Cozumel. Our travel advisor can help arrange excursions.

Question

Who should I contact if I have questions about travel or accommodations?

Answer

Our travel advisors, Ken Hinkle & John Walker at Dream Vacations, are coordinating our group with the hotel! You can reach them at 404-836-0461 or email at k.hinkle@dreamvacations.com. You should always contact them and not the hotel directly.

Question

Are you registered anywhere for gifts?

Answer

We decided not to register. Your presence is the best gift, wherever you’re able to celebrate with us. If you can’t make it and still want to do something, the best gift you could give is time together. What matters most to us is celebrating life and making memories with family and friends.