FAQs
Question
Need Help During the Weekend?
Answer
For general questions or logistics. reach out to our wedding planner: Emily (WhatsApp) +52 55 4558 2916 For travel / hotel needs, reach out to Alex Torgueman: alex@pointsrichtravel.com | 718-915-7235 ⸻ 🍽️ Dining Reservations and Activities We recommend booking reservations and activities (golf, tennis, pickleball, water activities, etc.) in advance through Fairmont concierge: MYK.Concierge@Fairmont.com ⸻ 🕯️ Shabbat Meals Order ahead through Chabad: https://app.flowiz.io/plaf/en/f/ If receiving a delivery, you must email gate access details to: Patricia.Juarez@fairmont.com Include: Company Driver’s name Guests (Pax) Date & Time Reason Vehicle type & plate Requested by ⸻ ⛳ Golf Tee times & inquiries: info@mayakobagolf.com ⸻ 🚖 Transportation Private taxi service (airport/town): Jorge — WhatsApp +52 998 293 4480 ⸻ 💆♀️ Spa Fairmont Spa reservations: MYK.SpaReservations@Fairmont.com
Question
Do you have a hotel block?
Answer
Yes! Visit the link below to book rooms at a discounted rate with the room block: https://book.passkey.com/event/51020724/owner/56405/home?mobile=false
Question
How should I get to the wedding venue?
Answer
Transportation shuttles will be provided from the Fairmont Hotel to the wedding venue, Villa La Joya, and back. Shuttles will be departing promptly at 4pm from the Fairmont lobby.
Question
Will all events have Kosher food?
Answer
All hosted events will be strictly kosher. For Shabbat meal delivery to the hotel, we recommend: https://app.flowiz.io/plaf/en/f/ For other kosher restaurant options nearby, consider: Platinum Grill Let’s Meat Moshe Cube Two Smokers