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Ashley & Jordan

    17 NOV 2023
    FAQS

FAQS

Should you have any additional questions that are not answered on our website, please contact Nicholas Royka, a member of our wedding planning team, at (585) 764-3229.
Question

WHAT IS THE DRESS CODE FOR WEDDING EVENTS?

Answer

No matter what you decide to wear, we know you will look fabulous. Our number one request is to bring all your good vibes. When you are happy, we are happy! Our Preferred Attire by Event is: Welcome Cocktails | Resort Cocktail Wedding Ceremony & Reception | Black-Tie Optional Saturday Poolside Gathering | No Dress Code

Question

WHAT TIME SHOULD I ARRIVE FOR THE CEREMONY?

Answer

To ensure we remain on schedule, please plan to arrive at The Strand no later than 4:15 PM. Arrival between 4 PM and 4:15 PM is perfect! To reward those who are early, please enjoy a champagne welcome before taking your seat. Trust us, we will notice those of you who miss our ceremony (wink, wink - don't be that couple!).

Question

ARE KIDS WELCOME?

Answer

Although we love your little ones, we thought you might like a night off. Our ceremony and reception are adults only (over 21 years of age), please plan accordingly.

Question

WHAT ARE THE OPTIONS FOR TRANSPORTATION TO THE CEREMONY AND RECEPTION?

Answer

SHUTTLE SERVICE A shuttle will be available to transport guests to and from the wedding ceremony and reception. The shuttle service will pick guests up at the Hyatt Regency Coconut Point for the ceremony and transport guests back to the Hyatt Regency Coconut Point following the reception. The shuttle is available to all guests, including guests not staying at the Hyatt Regency Coconut Point. The shuttle will depart promptly at 3:30 PM for The Club at The Strand. Guests should be in the lobby of the Hyatt Regency BEFORE 3:30 PM. Transportation back to the Hyatt Regency Coconut Point is provided at the conclusion of the reception at 10 PM. Estimated shuttle departure time is 10:15 PM. Guests not utilizing the shuttle are responsible for their own transportation (see below). PERSONAL VEHICLE OR RENTAL Should you prefer to drive, there is parking available at The Club at The Strand. Our only request is to be responsible. We want you to have a memorable evening but more importantly we want everyone to be safe! OTHER Should you end up stranded, make a friend, hitch a ride on a golf cart, or call an Uber.

Question

IF I HAVE A FOOD ALLERGY, CAN I MAKE A REQUEST?

Answer

Yes, if you have a food allergy or are a vegetarian, you will have the option to submit your dietary restrictions when you RSVP online. We are happy to accommodate you!

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